U.S. Return and Exchange Policy
Pucks With A Purpose gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online or by phone for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. All monogrammed, personalized, altered or final sale items cannot be returned or exchanged.
Marketplace
Items delivered by our Marketplace vendors must be returned directly to them.. To return your items, please follow the instructions enclosed in your package. You will receive a confirmation email once the Marketplace vendor has received your package and a refund has been processed.
Returns
Email us at info@puckswithapurpose.org with your invoice or receipt # to receive authorization for refund or exchange, in accordance with our policy.
Ship Your Return
- Start your return process by emailing us at info@puckswithapurpose.org.
- The cost of return shipping, $7.50 for any number of items, will be deducted from your refund.
- Once we receive your return, we will refund the purchase amount to the original form of payment.
- Please allow up to two weeks for your return to be processed.
